Who we are
What personal data we collect and why we collect it
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
If a visitor leaves a comment on the site, we collect the data indicated in the comment form, as well as the visitor’s IP address and browser user-agent data for the purpose of spam detection.
If you are a registered user and upload photos to the site, you may want to avoid uploading images with EXIF metadata, as they may contain your GPS location data. Visitors can extract this information by downloading images from the site.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in a cookie. This is done for your convenience, so as not to fill in the data again when re-commenting. These cookies are stored for one year.
If you have an account on the site and you log in, we will set a temporary cookie to determine if your browser supports cookies, cookies do not contain any personal information and are deleted when you close your browser.
When you sign in to your account, we also set several cookies with login details and screen settings. Login cookies are stored for two days, screen settings cookies are stored for a year. If you choose the “Remember me” option, your login information will be stored for two weeks. When you log out of your account, the login cookies will be deleted.
When editing or publishing an article in the browser, an additional cookie will be stored, it does not contain personal data and contains only the ID of the post you edited, expires after 1 day.
Embedded content from other websites
Articles on this site may include embeddable content (such as videos, images, articles, etc.), such content behaves in the same way as if the visitor has visited another site.
We share your Personal Information with:
How long we retain your data
If you leave a comment, the comment itself and its metadata are stored indefinitely. This is done in order to detect and approve subsequent comments automatically, instead of queuing them for approval.
For users who register on our site, we store the personal information that they indicate in their profile. All users can see, edit or remove their profile information at any time (except for the username). The website administration can also see and change this information.
What rights you have over your data
If you have an account on the site or if you have left comments, you can request an export file of the personal data that we have stored about you, including the data you provided. You can also request that this data be deleted, this does not include data that we are required to keep for administrative, legal or security purposes.
Where we send your data
User comments may be checked by an automatic spam detection service.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
How we protect your data
These are technical measures such as encryption, security measures such as 2-factor authentication, and measures on the staff side (data protection courses they have completed).
When you visit our site, we store the following information about you.
- Items you’ve viewed: We store this information to show you items you’ve recently viewed.
- Location, IP address and browser type: We use this information to calculate taxes and shipping charges
- Delivery address: We ask you to provide this address in order, among other things, to estimate shipping costs before placing an order and to send you the ordered goods.
If you wish to purchase from us, you will be required to provide information including your name, billing address, shipping address, email address, telephone number, credit card or payment details, and additional account information such as your username and password. We use this information for the following purposes:
- sending you information about your account and order;
- responding to your inquiries, including refund requests and claims;
- payment processing and anti-fraud;
- creating your account in our store;
- compliance with legal requirements (for example, tax calculation);
- improving the assortment of our store;
- sending you promotional communications (if you agree to receive them).
If you create an account, we will store your name, address, email address and phone number so that we can automatically fill out the form when you place orders in the future.
We generally retain information about you for as long as necessary for the purposes for which we collect and use it. The exception is when we are required to continue to store this information due to legal requirements. Thus, information about the order is stored with us for 5 years, in accordance with the rules of taxation and accounting. This information includes your name, email address, billing address, and shipping address.
We will also save your comments and feedback you have left.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order details: the name of the item purchased, the time of purchase, and the delivery address.
- Buyer information, which includes your name, email address, payment details, and shipping information.
- Our team needs access to this information in order to fulfill orders, refund funds and provide you with support services.
What information we share with third parties
We share information with third parties who help us provide our orders and store services to you:
For the purpose of data analysis, marketing, ensuring the operation of payment gateways and built-in objects of third-party developers.
We accept payments through … . When processing payments, some of your data will be passed to … , including information required to process or support the payment, such as the purchase total and billing information.